Successfully completed! ÖHV congratulates the graduates of the AKA 2024 | ÖHV

“The tasks of a department head are diverse: they work directly with guests, take on management tasks and act as role models for their employees,” says ÖHV campus manager Brigitta Brunner, BA, at the closing ceremony of the 32nd AKA in the Hotel Ebner’s Waldhof at the lake in Fuschl. It is often even more challenging to combine these tasks. “Department managers hold key positions in the company and have to take on many roles at the same time. Without the right know-how, this usually works rather poorly than well. That’s exactly why the AKA exists,” explains course leader Julia Pfeiffer, MA.

Wide range of content, network for life

The training itself is very varied. The wide range of learning content extends from team building, active sales, cost of goods calculation, employee deployment planning to complaint management, labor law and employee leadership. The colorful mix of participants from all areas of the hotel industry, such as Michael Balthasar Seiwald, AKA spokesman, confirmed on behalf of all graduates, has proven itself: “I see the AKA as a great opportunity to reflect together and develop our leadership skills. You learn how important it is to grow from experience and get the most important tools to successfully manage our employees.” The exchange between colleagues is also very central, laying the foundation for lifelong friendships and a network in the industry.

25 graduates of the 32nd AKA

Böhm MagdalenaNATURHOTEL FORSTHOFGUT

Boehme RobertTHE POSTHOTEL – ZILLERSEASONS

Dietl NinaTHE STERN – THE SUSTAINABLE FAMILY HOTEL SINCE 1509

Enengl JulianaKÜNIG GMBH

Groenevelt JobPLETZER RESORTS – HOTEL DAS WALCHSEE

Haim FlorianMESSMER HOTEL AM KORNMARKT

Hell PaulNATURALLY BRIGHT CAMPING & APARTHOTEL

Keller AlexandraTHE POSTHOTEL – ZILLERSEASONS

Klausner KarinSPORTHOTEL ALPENBLICK

Kruger TimmHOTEL DEAR ROT FLÜH

Maier TobiasB ABY AND CHILDREN’S HOTEL HABACHKLAUSE

Mine, JuliaBABY AND CHILDREN’S HOTEL HABACHKLAUSE

Plank   LukasNATURHOTEL FORSTHOFGUT

Rothbauer AstridGENIESSERHOTEL BERGERGUT

Zsolt SandorTHE STERN – THE SUSTAINABLE FAMILY HOTEL SINCE 1509

Schöpplein ValentineORGANIC HOTEL STANGLWIRT

Seiwald Michael BalthasarHOTEL BABYMIO

Stadelmann ManuelMESSMER HOTEL AM KORNMARKT

Streilhofer AnnaNATURHOTEL BAUERNHOFER

Tax ClaudiaHOTEL TAUERNHOF

Vielhaber AndreasCITY OASE KOLPING HOTEL

The town of RamonaSPORTHOTEL ALPENBLICK

Winter CamillaJUFA HOTELS AUSTRIA GMBH

Wörgetter ElisabethSPORTHOTEL ALPENBLICK

Zagrapan MichaelaHOTEL GUT BRANDLHOF

Contents of the department head academy at a glance:

  • Working in a team
  • What does leadership mean? Personality – tasks – tools of a manager
  • Basics of labor law and apprentice training
  • Human resource management (employee organization and division; personnel costs; meeting culture)
  • Basics of budgeting and controlling
  • Hygiene management and process optimization
  • Complaint management
  • Actively sell
  • Service Management

Registration for the AKA 2024-2025 is already underway:

Mode 1
Tue, 12th to Fri, 15th November 2024

Hotel Alpina Alpendorf, St. Johann i. Pongau

Mode 2
Tue, March 18th to Fri, March 21st, 2025

Hotel AVIVA, St. Stefan am Walde

Module 3 & Exam
Mon., May 19th to Fri., May 23rd, 2025

Tirol Lodge, Ellmau

Further information and registration on Tel.: +43 1 533 09 52-38 or by email to julia.pfeiffer@oehv.at and online at www.oehv.at/aka.

You can find a printable image for distribution here to download; © ÖHV/Lechner

Further press releases and images can be found at www.oehv.at/presse

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