At the ceremonial award ceremony in Ellmau, the new graduates were honored: inside of the department head academy of the Austrian Hotel Association (ÖHV). Brigitta Brunner, head of the ÖHV campus, and Julia Pfeiffer, head of the department head academy, was enthusiastic about the commitment of the participants: Inside and the clear commitment of the companies to employees: “Interior development:” Trained and motivated managers who implement their knowledge immediately in the company are crucial for the professionalization of the hotel industry. Top employees: Inside the industry! ”, Julia Pfeiffer is convinced.
Head of department: In the key position in the company
But that must also be made possible. For Brunner, it is clear: “The hoteliers who enable their employees to participate in the AKA have recognized the importance of the department heads: inside as key positions in the company.” Because in a hotel operation in particular, every department has to reach into the other like a precise gear in order to offer the guest a coherent overall experience. “It often fails due to communication or on the mutual understanding between the departments – this is exactly where the academy comes in with a wide range of content and targeted networking.”
A lifelong network
Insight into the experience of the participants: Aka spokeswoman Mag. Martina Winkelmayer from the Hotel Sans Souci in Vienna: “It was a very special group with 14 unique colleagues, 6 extraordinary lecturers and a wonderful Aka line. After three intensive seminar blocks, numerous transfer tasks, a good portion of brainwaltz and a final examination, we have had new perspectives. laughs and take valuable experiences and connections with them that remain. “
14 graduate: inside the 33rd aka
Lisa GruberVITALHOTEL GOSAU
Thea HüttenbergerHotel Lengauer Hof
Daniel IliesH2O Hotel-Therme resort
Christian LanggartnerHotel poured Alm
Anna LazicGASTHOF KLEEFELD
Stefan LoimayrVITALHOTEL GOSAU
Sophia LuegerDishes Bio-nature resort
Simona MorvayovaHOTEL POST
Sabrina Pfeffer, Berdoneli guard
Sabrina ReichenhauserHEIDI-HOTEL FALKERTSEE
Manuela ReiterHOTEL…MEIN NEUBERGERHOF
Elisabeth SchindleggerNATURHOTEL BAUERNHOFER
Nina SchmaranzerDachsteinkönig-Familux Resort
May. Martina shop mayerWien carefree hotel
Departments: management, kitchen, restaurant & bar, reception, event management, controlling
Overview of the contents of the department head academy:
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Work in a team
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What does leadership mean? Personality – tasks – tools of a manager
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Basics of labor law and apprenticeship training
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Human Resource Management (Employees: Inner Organization, Division; Personnel Costs; Meeting Culture)
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Basics of budgeting and controlling
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Hygiene management and process optimization
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Complaint management
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Actively sell
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Service Management
Registration for the AKA 2025-2026 is already running:
Mode 1
Tue., 11. – Fri., November 14, 2025
The Hochkönigin, Maria Alm
Mode 2
Tue., 17th – Fri., March 20, 2026
Thermenhotel Karawankenhof, Warmbad-Villach
Module 3 & examination
Mon., 15th – Fri., June 19, 2026
Hotel Kaiser in Tyrol, Scheffau
Further information and Registration on Tel.: +43 1 533095238 or by email to Julia.pfeiffer@oehv.at and online at www.oehv.at/aka.
ÖHV training
The ÖHV has been the competent partner of the hotel industry for further training for over five years. In addition to practitioner seminars, ÖHV Touristik Service GmbH with the department head and the entrepreneur academy as well as the courses for F&B cost management, pricing & sales as well as online marketing offers the decisive knowledge lead – through current topics and practical knowledge for all areas and at all levels.
Further press releases of the ÖHV and image material can be found atwww.oehv.at/presse
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