The Austrian Society for Consumer Studies (ÖGVS) has decided: Smile, the digital insurance of Helvetia Insurance, offers the best car insurance in Austria. In the current study by the ÖGVS, Smile prevails against 16 other insurers with the “Smile.Car” car insurance and thus set standards. Digital and innovative solutions as well as the highest flexibility are at the center of the insurance process – and at the same time convinced the experts in the ÖGVS.
Particularly noteworthy: Smile is at the top of the industry less than two years after the successful market entry in Austria and thus underlines the future viability of digital business model in the insurance industry.
“Since the beginning, we have been convinced that Smile revolutionized the market with digital approaches and most modern insurance processes – the feedback from our customers and, last but not least, the award as the best car insurance confirms our successful market positioning”
says Michael Janicek, managing director of Smile.
3 categories, 17 insurers and a clear winner
The study by the ÖSGV on the subject of “car insurers” offers consumers: primarily a transparent orientation aid inside. In the course of this, 17 insurers were assessed in three central categories – tariffs, transparency and comfort as well as customer service. Smile emerged with a total assessment of 89.8% as a test winner, followed by the Vorarlberg state insurance and Muki. Smile’s recipe for success is based primarily on user -friendly, digital insurance processes – without Blahl.
Our insurance process is reduced to the essentials, intuitive and flexible – as modern insurance customers want ”,
summarizes Michael Janicek.
Smile – The smart choice for modern insurance solutions
Smile stands for a new generation of insurance – 100% digital, maximum flexible and consistently customer -oriented. After the success in Switzerland, Smile has also established itself as a pioneer for online insurance solutions in Austria and sets new standards in the industry. Thanks to the mobile-first approach, insurance can be conveniently completed, manage and adapted if necessary-without paperwork, without long contract times.
A special unique selling point is the monthly right of termination, which offers customers comprehensive freedom – a rarity on the Austrian insurance market. The SMILE app makes the management of the insurance even easier: from the conclusion to changes to the contract to the damage report, everything is done with just a few clicks.
You can find more information about the smile app here.
OTS original text press release with the exclusive in terms of content of the sender – www.ots.at | Siu