The past financial year was characterized for the HDI insurance of natural disasters, structural further development and preparation for new legal requirements. Despite these circumstances, the company was able to conclude again with a good annual result in 2024.
The offset premiums in Austria rose 6.4% to Meur 289 (2023: Meur 272) in 2024. The combined ratio gross was 90.5% (2023: 72.8%). In the meantime, the original rating of the HDI insurance of “A” was highly stamped by the rating agency S&P Global Ratings on “A+” (Strong) with a stable view. The background is that the Talanx rating of the first insurance group on rating “AA-” (very strong) was increased in early 2025. HDI insurance was also upgraded as a strategically important company in the Talanx Group.
Increase in investments and balance sheet profit
HDI Versicherung AG recorded a good investment result of around Meur 6.1 – an increase compared to the previous year (Meur 2.2). The combined ratio net dropped from 89.4% (2023) to 85.3% (2024). The balance sheet gain rose to around Meur 31.9 (2023: Meur 22.4).
In the company and industrial insurance market, HDI in Austria, but also in the branches in the Czech Republic, Hungary and Slovakia, was able to further increase premiums in 2024, especially in the fire, motor vehicle liability, vehicle liability and technical insurance. In the private sector, the offset premiums rose by 3.3% compared to the previous year, favored by the increasing new carpets.
New establishment sales and digital resilience
The HDI Versicherung used the year 2024 strategically to prepare for future developments and challenges. The establishment of a central sales department uses the common potential of private and company business even more efficiently. At the same time, the sales regions in Austria were restructured.
“With the new sales schedule, we rely on synergies in retail and industrial sect to offer our sales partners: inside and customers: Interior to offer optimal service. Shortly after the changeover, our decision is confirmed because we were able to make the internal processes more efficient,” says HDI CEO Ing. Thomas Lackner.
An essential step in the digitization strategy of HDI was the implementation of the digital operational resilience act (Dora) in 2024. By revising internal processes and expanding governance, HDI Versicherung AG is prepared for the new legal requirements and can further expand its operational resilience. Areas of application for artificial intelligence were created as measures for digitization and data exchange via the interface standard OMDS 3.0 was optimized.
CO2 savings and sustainability reporting
Environmental protection and sustainability have a high priority at HDI. In 2024, the energy and fuel consumption for buildings and fleet was reduced and the energy generation of the photovoltaic systems in Vienna was significantly increased. By switching the fleet to electric vehicles, around 3,000 liters of fuel or around 10.9 tons of CO2 equivalent were saved. The photovoltaic system on the roof of the HDI headquarters in Vienna produced so much electricity that excess energy could be fed into the network. The goal of reducing CO2 intensity by 30% compared to 2019 by 2025 was clearly exceeded.
In 2024, HDI implemented the corporate sustainability reporting directive (CSRD). This EU directive regulates the sustainability reporting of companies. Through additional processes and controls for quality assurance, HDI has taken an important step in order to further strengthen the high priority of sustainability in the company through transparent reporting.
Customer -friendly handling of storm damage
In September 2024, parts of Eastern Austria were massively affected by heavy rain and floods. HDI initiated a quick -testing procedure to quickly support the policyholder: inside. Fortunately, we received customers for this efficient approach: inside and sales partners: very positive feedback inside.
Top placement for legal protection tariff
In 2024, HDI reached first place in the “Legal Protection Privat” division at the Award Award Austria. The industry prize distinguishes insurance companies that are evaluated by independent agents: inside. The HDI legal protection tariff “HDI Rechts§Vorteil” offers different covers and advantages in five packages such as freelance choice of lawyers, the eligibility of the deductible and access to the HDI attorney phone.
Outlook 2025
For 2025, HDI expects low growth rates in the euro area due to the current economic forecasts. HDI also expects positive business development in 2025, especially in the company business in Austria, the Czech Republic, Hungary and Slovakia.