How can a hotel chain with a high number of guests and limited personnel resources permanently ensure cleanliness? As one of the first hotel chains in Germany, McDreams relies on fully digitized processes. Together with Nexaro, over 50 autonomous nexaro nr 1500 vacuum robots and several Nexaro trolleys were integrated in the nine houses of the family-run budget hotel group. The result: measurable more efficiency, significantly less stress for housekeeping and a consistently high degree of cleanliness on around 40,000 m².
New standards in the hotel industry
In a company with a high amount of guests every day, reliable, flexible cleaning is essential – especially in corridors and publicly accessible areas. With McDreams, up to three cleaning cycles per location are therefore carried out every day. The automated solution from Nexaro relieves the cleaning staff and ensures constant cleaning quality – even in the case of daily fluctuations in the utilization.
“The carpet cleaning is one of the classic routine tasks. It takes time, is physically exhausting – and still has to be done reliably,” says Linda Ruppel, Area Manager NRW at McDreams. “This is a real challenge, especially with a high change of guests. In the past, you had to send the staff off again when guests arrived at late arrival. Today we simply send the robot – even at night, even when the operation is running. Without noise, without a fault.”
Technology use with real benefits
Together with Nexaro, a cleaning concept was developed that relies on a combination of permanently installed and mobile devices – controlled via the platform Nexaro HUB. The autonomous nexaro nr 1500 vacuum robot is a central part of the so-called Cobotic concept:
In the corridors, permanently installed devices ensure consistently clean walking paths on independently defined routes. The flexible comes in the rooms Drop-&-Go-Funktion To be used: Cleaning forces simply place the robots in the room and start the process at the push of a button – while bathroom or beds are already prepared in parallel. “This saves time, gives structure and reduces physical stress,” explains Ruppel.
Work relief that arrives
The switch to the automated cleaning process went smoothly: “The integration into the Nexaro Hub was intuitive – I myself was able to incorporate my colleagues in less than half an hour,” reports Ruppel. The feedback from the guests is also clear: the cleaning quality is actively perceived – and is reflected in the positive reviews.
Certified security and smart technology
The Nexaro No. 1500 fulfills the highest security standards: it is certified by the TÜV Süd and corresponds to the international standard IEC 63327 and the machine directive 2006/42/EC. Equipped with the latest sensors, AI-based navigation, large dust container and HEPA H13 filter, it ensures thorough cleaning.
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About McDreams
McDreams Hotels is a family -run hotel chain with nine locations and 888 rooms in Germany. The focus is on efficient, digital processes and an attractive price-performance ratio. With an innovative operating concept without a reception and through the consistent use of digital technologies, McDreams sets the course for a new form of the hotel industry. More information at: www.mcdreamshotels.de
About Nexaro
Nexaro is an international start -up from Wuppertal and part of the Vorwerk Group, which has been a guarantee of the highest quality since 1883 – and today a globally active group with EUR 3.2 billion sales and 9,127 employees in more than 60 countries (as of: Annual report 2023). As an independent company within the Vorwerk Group, Nexaro benefits on the one hand from the mutual knowledge and technology transfer and, on the other hand, has the necessary freedom to develop the business model and become an impulse generator in the cleaning industry with the innovative Nexaro Cobotic approach. Nexaro has completed a large number of long -term partnerships at an international level in recent years – so the Wuppertal technology company has now represented in more than ten European countries. Intensive research and development work as well as the cooperation with leading companies in the industry have enabled the development of the autonomous nexaro nr 1500 and Nexaro No. 1700 and the associated software solution Nexaro Hub. In addition to the focus on the highest quality, another focus is on Nexaro on the topics of product and data security as well as cyber security.