James Chen, President of Huawei Carrier Business, kept a fundamental speech on the subject of “Innovation with AI: New dimensions in the added value of technology companies”. Chen pointed out that the transformation is not the end. The top goal of the transformation is added value.
With the rapid development of technologies such as 5.5G, cloud and AI, the network operators are transformed from traditional connecting service providers into digital service providers. Huawei suggests the “Five Ones” qualification model to facilitate the conversion of network operators into technology companies (Techcos). This will help the network operators to redesign their business, operation and maintenance (O&M) as well as their infrastructure, and enable them to better use the opportunities of change and to create values continuously.
A monetarization model: Building a new model for monetization of differentiated experiences
New personal service scenarios such as live streaming, business trips and games are created. In order to offer differentiated network experiences for different users and service scenarios and to monetize such offers, the operators need new service models that are made possible by new technologies.
KI can help network operators to recommend precise packages to dynamically adapt the network experience to the needs of users and to indicate the results from improving experience intuitively and in real time.
So far, more than 35 network operators around the world have introduced the models for monetization of experiences with the help of tariff -based and experience -based fees.
A service access: structure of AI services for home that support multimodal interaction
Apartments are becoming increasingly intelligent. Network operators can offer personalized services by setting up a uniform portal for intelligent home services and becoming providers of AI services from bandwidth providers.
For example, network operators in China and South Korea have set up their own AI hubs with AI agents. With multimodal interaction, these hubs make a seamless connection to various smart home devices and quickly call up intelligent applications in the cloud based on user intentions.
Cloud platform from a single source: operation of a cloud platform for B2B services
In order to use the opportunities of digital and intelligent change in industry, network operators must provide a cloud platform that offers multi-service convergence in order to open up further B2B service scenarios. The platform must be equipped with new functions such as a cloud marketplace and intelligent codegen. Such functions quickly bind the network operators into the ecosystem and help developers to create innovations and to bring applications to the market more quickly.
A network operator in North Africa has successfully used the multi-cloud platform to support thousands of companies and customers in more than ten industries in digital transformation.
A basic telecommunications model: Introduction of general AI agents and digital twins
AI technologies based on basic models can help network operators to redefine O&M efficiency. By building digital twins from networks and services, network operators can convert data and scenarios into knowledge and skills. The network operators can then embed the technologies of the basic telecommunications model into the digital twins or AI agents and continuously train and optimize the models in order to use AI technologies for routine O&M in this way.
In a successful case of intelligent O&M, AI technologies were used to quickly diagnose and fix network errors, which could reduce the error removal time to less than 30 minutes.
A synergetic architecture: structure of the infrastructure for cross -element cooperation
In the age of the AI, the communication infrastructure will include several resources, e.g. B. network, memory, cloud and arithmetic resources. It is important to plan an architecture in which all of these resource elements are integrated.
This architecture should support the following three functions: intelligent connectivity, with which network operators can offer users the following: deterministic security and loss -free connections; an intelligent cloud that supports heterogeneous computing power in decentralized provision and provides cloud services and intelligent computing services as required; Intelligent cooperation that brings together all resource elements from planning to operation.
Finally, James Chen said that the innovation with AI will accelerate the conversion of network operators into technology companies. With leading products and solutions, Huawei works with customers to redesign business, O&M and infrastructure in order to continuously create larger values together and to use the enormous possibilities in the age of AI.
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